Walibi Holland wants to give guests with a disability a nice and safe day out in our park. There are special facilities such as adapted toilets, parking spaces and an arrangement for visiting the rides as a disabled person. Guests who want to know if they are eligible for this arrangement can register with the Guest Service of the park or they can contact firstname.lastname@example.org in advance.
When can I make use of the arrangement?
Disabled guests can make use of the arrangement in the following cases:
- They have a visible disability/restriction
- They have an European Disabled Parking Card
- They have an assistance dog
- They have a doctor's certificate stating that they cannot wait in the regular queue* (an Autism Alert Card is not valid)
* We do not request medical data or information about the nature of the disability.
We need a statement because we do not have the medical knowledge to determine whether or not a guest is able to use the regular queue at our rides. We do not ask for specific medical information about the nature of the disability. The declaration should only state that the guest is not able to wait in the regular queue. The declaration may not be older than two years. It is possible to have your details entered into the system with us, so that you do not have to bring the doctor's certificate with you every time you visit.
How does the scheme work during my visit?
Guests using the disability arrangement can wait outside the park queue until the waiting time has elapsed. Every visitor with a disability is allowed to bring a maximum of 3 companions via the special entrance. At the special entrance the same waiting time applies as in the regular queue.
Due to safety reasons, depending on your disability, you may unfortunately not be able to use all the rides. Check at the park with Guest Service to see which attractions you have access to.
Through Guest Service you can get a wheelchair. You can find Guest Service after the entrance on the left side of the street. Wheelchairs cannot be reserved. During Halloween Fright Nights days there are no wheelchairs available.
A visitor with a disability may visit the park with a guide dog or an assistance dog.
The park has adapted toilets at the following locations:
- Club W.A.B.
- Hall of Fame
- Toilet building opposite Lost Gravity