The Events & Entertainment department organizes all Walibi events and entertainment. The team is busy all year round devising, preparing and producing events such as Halloween Fright Nights, LEKKERGAAN and the Rollercoaster Run, but also events for large parties such as a park buyout. For example, if you see a large water fight or foam party in the park, this department is behind it. As regular daily entertainment, the department has the character Walibi and the Talking Fountain to entertain the guests.
In addition, the department is responsible for the event site with an associated environmental permit. Events such as Lowlands, Defqon.1 and Mud Masters are organized on the event site. The department strives to ensure that our guests experience a spectacular day out that goes just that little bit further than you expect.
The Repair & Maintenance department is responsible for all maintenance of Walibi's attractions, buildings and audiovisual equipment. Unfortunately, a malfunction cannot always be prevented, but fortunately our heroes from the Repair & Maintenance department are always ready to resolve a malfunction as quickly as possible! During the winter period, the Repair & Maintenance department is mainly involved in major maintenance of our attractions. All attractions are then completely or partially dismantled and inspected, parts are replaced and reassembled, after which an inspection and certification takes place.
The Facilities department consists of the Green Department employees, the carpenters and the painters. They ensure that the park looks top notch, both in front of and behind the scenes!
The Rides & Parking department is responsible for the daily start-up, operation and closing of our attractions and for managing all incoming and outgoing traffic in the visitor parking lot. Safety and hospitality always come first – just like in all other departments, of course.
The Guest Service department assists our guests prior to and upon arrival at their visit to Walibi via, among other things, the call center and the information desk. The Guest Service department is also responsible for the (digital) sale and control of tickets and subscriptions, welcoming our guests at the entrance gate and conducting surveys. The Guest Service department strives to provide our guests with all their needs.
The Cleaning department is responsible for the overall cleaning in and around Walibi. Every day they ensure that everything in Walibi looks fresh and clean, from the toilet buildings to the paths and other park components. The overall picture must be just right to give our guests a carefree, spectacular day out.
The Planning department is responsible for the long-term schedules, daily schedules and repayment schedules and communicates these to employees and managers. This results in the best possible occupancy. In addition, the planning department keeps track of reports of illness and recovery and ensures their registration. The department also has a supervisory role over time registration, in connection with the Working Hours Act and the department's budgets.
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