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Crazy River

Visitors with disabilities

Service for guests with special needs

Walibi Holland wants to offer guests with a handicap, disability or special needs a fun and safe day out in our park. In our park, we therefore offer special facilities such as adapted toilets, parking and an accessibility scheme that applies to the rides. Guests who want to know whether they qualify for the accessibility scheme can report to the park's Guest Service department or send an email to info@walibiholland.nl prior to their visit.

Use:

Although using the accessibility scheme does not allow guests to skip the queue, it does - in most cases - offer them the opportunity to wait outside of the regular queue. The waiting time for guests who make use of this scheme is equal to the current waiting time for guests waiting to go on the various rides in the regular queues.

Vrienden in Goliath

Access to the rides

if you have no mobility problems

You can access the big rides via the regular entrance. You wait in a virtual queue and can enter the regular queue once you have received a QR code. This means you must make an online reservation for a seat on one of the big rides and can enter the other rides via the regular entrance.*

  • Blast, Condor, Goliath, Lost Gravity, Space Shot, Speed of Sound, Untamed, El Rio Grande, Xpress: Platform 13 and Crazy River can be reserved online.
  • For all other rides, you go through the regular queue.

Access to the rides

if you are in a wheelchair

To go on the big rides, you wait at the top of every hour (11:00, 12:00, etcetera) in the designated wheelchair waiting area near the entrance to the rides. All other rides can be accessed via the exit.

  • Blast, Goliath, Lost Gravity, Speed of Sound, Untamed and Splash Battle are available at the top of every hour.
  • El Rio Grande is available every half hour.
  • Xpress: Platform 13 and Crazy River are available at any time.
  • To go on any of the other rides, report to the Fast Lane entrance or the exit.

The ride's operator will meet you in the designated wheelchair waiting area and instruct you on how to get on the ride.

ACCESSING RIDES IF YOU HAVE MOBILITY PROBLEMS:

Via the ride's regular exit, unless specified otherwise below.

The following rides are accessible via a different entrance:

100

Xpress: Platform 13

Via W.A.B. Shop (in the back via the sliding doors).

201

Crazy River

Via the Fast Lane entrance.

503

Condor

Via the Fast Lane entrance.

 

The following rides are hard to access:

102

La Grande Roue

Via the exit; you will encounter three steps.

402

Super Swing

Via the exit; you will encounter seven steps.

703

Blast

Via the exit; you will encounter seven steps.

 

The following rides are not accessible for people in a wheelchair:

702

Merlin’s Magic Castle

Not accessible.

When do I qualify for the scheme?

Guests can make use of the accessibility scheme in the following situations:

  • They have a (visible) handicap, disability or special needs*;
  • They have a European Disabled Parking Permit;
  • They have a service dog.

*If your handicap, disability or special needs is/are not visible, we may ask you for more information in order to determine whether you qualify for the accessibility scheme.

How does the scheme work during my visit?

  • If you do not have any mobility problems, you can access the big rides via the regular entrance. You wait in a virtual queue and can enter the regular queue once you have received a QR code.
  • If you are in a wheelchair, you must wait in the rides’ designated wheelchair waiting areas. You can access the big rides at the top of every hour (El Rio Grande is available every half hour and Xpress: Platform 13 and Crazy River are available at any time). A park employee will meet you in the wheelchair waiting area.
  • You can make use of the accessibility scheme together with a maximum of three caretakers.
  • In general, it is not recommended that guests with health issues or a medical condition go on rides, as the sensations that the rides produce may exacerbate their symptoms or condition.
  • If you have any questions, feel free to ask our ride operators or the staff of the Guest Service department. They are happy to help!

Wheelchair

You can get a wheelchair from the Guest Service department, which is located on the left-hand side of the street near the park's entrance. Note that wheelchairs cannot be reserved in advance and their availability is limited. Wheelchairs are not available on the Halloween Fright Nights days.

Guests with a disability may visit the park together with their guide dog or service dog.

Toilets

Adapted toilet facilities can be found at the following locations throughout the park:

  • Club W.A.B
  • Haciënda
  • Hall of Fame
  • Cock-a-doodle-doo
  • Toilet building opposite Lost Gravity