Accessibility statement

Walibi Holland is committed to ensuring digital accessibility for people with disabilities.

We are continually improving the user experience for everyone, and applying the relevant accessibility standards. To assist us in this process, we have hired Ipedis to perform a complete accessibility audit of our website, including both automated and manual testing.

COMPLIANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities

The website of Walibi Holland is not compliant with WCAG 2.2 level AA. Not compliant means that the content does not conform to the accessibility standard.

TECHNICAL SPECIFICATIONS

Technologies used for the creation of the website:

HTML5
CSS
JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:

Google Chrome
NVDA

The following tools were used in the evaluation:

Web Developer Toolbar
WCAG - Contrast checker
Taba11y
axe DevTools - Web Accessibility Testing
Assistant RGAA
Tanaguru
InspecteurA11y
Headings Map
PDF Accessibility Checker (PAC) 2024

Pages of the site having been the subject of the verification of conformity:

Walibi Holland
Algemene voorwaarden
Contact
Zoeken
Toegankelijkheid
Ontdek het park
Walibi Village
Untamed
Spectaculaire attracties & achtbanen voor de hele familie
Plan je bezoek
Veelgestelde vragen
Tickets

OUR COMMITMENT

Walibi Holland efforts to substantially conform with WCAG 2.2 level AA, we can mention the following accessibility accomplishments:

The reading direction of the content is correctly indicated when necessary.
The site does not restrict screen orientation. It can be viewed in both portrait and landscape modes.
The content adapts to different screen sizes (down to 320 px wide) without loss of information or functionality, minimizing horizontal scrolling.
Information is not given only through color – textual descriptions are available.
Actions triggered by long press or swipe gestures can be cancelled or require confirmation, preventing accidental activation.
The main language of each page is correctly declared, enabling screen readers to interpret most of the content appropriately.

Despite best efforts to ensure accessibility of Walibi Holland website, there may be some limitations. Walibi Holland commits to work towards remediating these known limitations:

Informative images do not have a relevant textual alternative.
Decorative images and icons are not ignored by assistive technologies.
Some fields do not have a programmatically associated label.
Some form fields are not correctly grouped even though they are related to one another.
Landmark regions on the webpages are not correctly defined.
The hierarchy of headings is not relevant on several pages.
Elements have been structured as tables only for presentation purposes.
Some pages contain empty <p> elements and successive <br> elements.
Some lists are not correctly implemented.
Some downloadable documents are not accessible.
Some content is not rendered in a meaningful sequence.
Some form fields do not have autocomplete attributes.
Some texts have an insufficient contrast ratio with respect to their background even when the improved contrast control is activated.
Some sections of some pages do not have a specified background color.
The booking process page restricts zoom on certain devices.
Some graphical components have an insufficient contrast ratio with respect to adjacent colors even when the improved contrast control is activated.
Part of the text becomes truncated in the calendar component when text spacing is evaluated.
Some content cannot be dismissed without moving the pointer hover or keyboard focus, obscuring consultation of other elements.
Some functionalities are not available through a keyboard interface.
The keyboard user is trapped inside the date picker component during the booking process, without the possibility to exit the component.
The mechanism provided to stop moving content is not accessible.
Landmark regions cannot be easily accessed or skipped.
Some pages do not have a relevant title as the website cannot be identified through it.
The focus does not always follow a logical path.
Some links do not have a relevant accessible label.
The focus is not always visible when placed on some components.
The focus is completely obscured when it lands on some components.
The accessible name of some components do not match/contain at least the visible label.
Some textual information is provided in a foreign language, with no language indication in the code.
A change of context is initiated when selecting filters on a page.
The associated text for components with the same function are is not always identical.
No error message is provided on the contact form.
Some instructions are not correctly associated to the form fields.
Users do not get suggestions on how to resolve errors for some specific form fields.
Some components do not have an accessible name.
Some components are not accessible to assistive technologies.
Some status messages are not correctly rendered by the screen reader.

FEEDBACK AND CONTACT

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the communication department of Walibi Holland at the following email address: info@walibiholland.nl